Why does Hired Hands charge for less than 24-business hour cancellations?
Once the services of an interpreter/s has been arranged the interpreters’ time is purchased. They are committed to your request and their previous and following assignments are based on their time scheduled with you. If you cancel the interpreter within 24-business hours, they do not have the ability to replace that scheduled time with something else. Right now, the interpreting industry is trending to require 48-72-hour cancellation policies. Because Hired Hands has a staff of interpreters vs. independent contractors, we can often move things around to take care of our interpreters and our consumers while honoring a 24-business hour cancellation policy.