What is Video Remote Interpreting (VRI)?

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Video Remote Interpreting or VRI, is the use of technology to remotely provide interpreting services. The interpreter is in another location and is being accessed through a screen. It can be useful in encounters where logistic and communication needs are a match. However, it cannot always replace the need for an on-site interpreter. VRI has limitations that must be considered and the Deaf person/s preferences should always be addressed. If a Deaf person is frustrated using VRI or they do not feel like they are understanding or being understood, then the use of VRI needs to be reconsidered. The responsibility of the message being accurately received and the Deaf individuals’ needs being met falls on the person/entity who is paying for the VRI service.

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